Occasionally making progress only to be timed out. AXS Tickets on the App Store Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Refunds for Primary Ticket purchases are not available for suspended, postponed or rescheduled events, unless offered by the Client, or ifrequired by law (however, refunds are not typically available for Resale Ticket purchases if events are suspended, postponed or rescheduled, even if offered to the original purchaser). If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. Let us know what you were doing when this page came up, plus your IP and request ID Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. Privacy Policy You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. email from them: "Thank you for contacting AXS. To create an account, we require both personal and vehicle documents, such as a valid driver's license, vehicle registration, and proof of insurance. This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . I can't go to a concert anymore, any tips to ensure i get my money back? Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. It's all a fan needs, all in one app. Please note: The account holder is liable for bank charges levied by the receiving bank. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence, to examine the plan. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. OH MY FUCKING GOD! Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. You are urged to review all pages displayed during your completion of a purchase. PDF EZ-Link Wallet with Mastercard - Top-Spender's Campaign" - Terms Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. Please consult the seller fee information found within our Service. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. I would like a refund for a cancelled/rescheduled - AXS Help Centre If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot The site owner may have set restrictions that prevent you from accessing the site. Performed analyses related to call center and ticket insurance costs. Your ability and/or right to transfer or resell tickets may vary. Official Tickets and Your Source for Live Entertainment | AXS.com All photography, filming and other recordings of the event are PROHIBITED. On one occasion I got as far as selecting the insurance. Event date, time, talent, participants and rosters are subject to change without notice. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. Why you might ask? Did the same happen to you? For tickets to events located in the United States, the Service is operated by AXS Group LLC. . Please note that we are currently unable to process postal documents. Thank you for taking the time to let the people know. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. AXS Form - Ticket Refund Protection AXS.com Reviews | Read Customer Service Reviews of axs.co.uk - Trustpilot Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. SAFETY AND SECURITY. You are viewing the PayPal Community Archives. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. VIRTUAL (ONLINE) EVENTS. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. I tried to buy insurance after the fact but . Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. How do I cancel Event Ticket Protector Insurance? - Ticketmaster Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). It's all a fan needs, all in one app. Shipping information, if any, is provided at checkout. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. IP: 161.35.97.149 The availability of tickets is subject to change. Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim The original advice from the armed forces giving advice to travel at short notice for military service. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. Any ticket issued via the Service is a revocable license. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Such fees and charges may vary. Will ticket | Stuff for Sale - Gumtree This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Date on which medical attention was first sought for illness/injury? In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. BUY THE PERFECT TICKETS Front row or on the aisle? Allianz | Event ticket protection - Allianz Partners US Travel insurance: which policies have the best covid cover? The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. Click Close and Add Documents to go back and add them now. Terms and conditions of sites linked to by or from the Service may vary by site. I don't know why LiveNation pushes them, but it .
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