Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Easy global collaboration. The freedom of an entrepreneur. Functionality Add this integration to enable authentication and provisioning capabilities. Quickly assessing customer needs and providing sound solutions. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. You can also manage cookies in your browser settings. Support. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Still have questions? Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. The typical military family moves every two or three years. Remote work is undeniably popular and LiveOps offers that. Copyright 2023 Liveops, Inc. All rights reserved. Remember me. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. The background check requires a $24.99 processing fee paid directly to our vendor. Support. The more investment you make in yourself, the greater the reward. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Copyright 2023 Liveops, Inc. All rights reserved. Client opportunities may have additional requirements, including expanded client-specific certification. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Have additional questions about applying? Improving Peoples Lives. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. GROW YOUR BUSINESS Gift Matching Login. Independent Contractors are responsible for expenses and control their profit and loss. Qualify and onboard contractors in record time. Independent Contractor About Liveops Employee benefits & perks. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. You don't necessarily have calls every . Were all looking at the same data one version of truth consolidated in a single repository. Copyright 2023 Liveops, Inc. All rights reserved. Goodbye long commutes, rigid schedules, and busybody managers. Browse case studies, customer service tips and other helpful resources for enterprises. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. Cons are having to provide your own equipment. Login to track your existing support requests. Are you an employee? Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Enjoy the freedom of being your own boss. Please update your browser to the latest version on or before July 31, 2020. Community. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Onboarding employees has become much more efficient. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Enjoy the freedom and flexibility of being your own boss. Earning potential. Be a superhero sales agent with great earning potential. Earning potential. Agent Login Username / Email Forgot password? Your customers deserve the best at every touchpoint. Unfortunately they dont pay a minimum per hour like other companies. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Yes! Build a thriving work-at-home business providing remote customer service for top brands. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Across the web. Our developer community is here for you. Independent Contractor management Ditch the paperwork and endless manual tasks. Find Out How & Apply . Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Knowledge Base. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. We couldnt have done it without Openforce. This means you can choose when, where, and how often to work! Login here. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Actual earnings may vary depending on client opportunity and support required. Liveops Nation Login. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Live far from an urban center? To find out more, read our Privacy Policy and Cookie Policy. Come on board! Still have questions? I like feeling like Im helping people all from the comfort of home. Keep in mind, the more you service, the higher your earning potential! Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. The world class support of Liveops and unparalleled access to world-renowned clients. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Reach out to us. Attack Protection. After all, says Myers, Okta is arguably the most successful application weve ever deployed. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Browse case studies, customer service tips and other helpful resources for enterprises. All rights reserved. Get started on your new home business Flexibility. Now we can focus on making sure IT is partnered with the business in everything they do.. Learn more Tax Support Provide support to users of top tax software providers. Sign in. Creatively solving problems. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Find ready-to-work contractors where and when you need them. Rather, you are self-employed meaning you work for yourself, or your business. By Veronicas pandemic story is unfortunately all too common. Liveops is a recognized thought leader in the virtual contact center and customer service industries. REDUCE RISK Rest assured your contractor compliance is always audit-ready. No problem. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Copyright 2023 Liveops, Inc. All rights reserved. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Its a good company depending on the project you are on. When someone leaves, they're deactivated. I still love it., You make your own schedule. Liveops | Okta . We use cookies to improve your experience on our website. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Ditch the paperwork and endless manual tasks. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. You can make money teaching it online. Sign an Independent Contractor Agreement. This is critical, says Huckabay. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. The background check requires a $24.99 processing fee paid directly to our vendor. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Intelligent Learn about Liveops Enterprise Solutions Click Here . We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Press & Media. Organizations. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. To have an identity management solution that wasn't cloud-based really wouldn't work for us. . As a lot of people in the company say: it just works. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Enterprise Solutions. They love it because it does what it's supposed to do.. Assist customers with orders, questions, and returns. If you are looking for Liveops Agent Portal Okta? Click herefor technical info. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. If there are system issues, you will not get paid. Health, Dental & Vision. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Main hustle or side gig its all up to you. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Companies across a variety of industries trust Liveops to provide virtual contact center services. Looks like you have Javascript turned off! Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Login to know the status of the ticket. When I started it, my team said, Youre crazy. OR Look in your activation email. With Okta we're able to quickly deploy tools to new employees. Conducting inbound/outbound customer service calls. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. See Capabilities for more details. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Find Out How & Apply . From professional services to documentation, all via the latest industry blogs, we've got you covered. Or, if, No college? Agent Sign-In. Pros. The sign-in URL is the web address you use in your desktop browser to access your company portal. fits your experience, personality, and preferences the best? When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Username or Email Password. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. You may also receive performance-based pay or other incentives. Or you do, but sit & sit with few to no calls? *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Pay, Vacation time, You get to work from home. No ones done this, Huckabay says. You can actually enable a person to get to an application through the Okta platform. It was as simple as they said, adds Myers. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. He sees a role for Okta in all of it. Single Sign On. Sign an Independent Contractor Agreement. Forgot Password Enter the email address associated with your account. Collaboration tools are a huge part of us being successful, says Myers. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. GM Regional Customer Care Operations, major utility. Secure your consumer and SaaS apps, while creating optimized digital experiences. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. A wide array of jobs -- many of them well-paid -- don't require a degree.. Flexibility. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Flexibility. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. This field is for validation purposes and should be left unchanged. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Help patients get the most out of treatment plans. Login - LiveOps Inc. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Not everyone will be as precious with your business as you are. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Sell top insurance coverage to warm leads (license required). Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Liveops Okta. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Money is amazing, but like every job there are flaws. Openforce simplifies your contractor management processes by providing a single platform solution. Forgot password? It had to work on any device, including mobile phones, and it had to be entirely cloud-based. about the agent experience and application. View our background requirements here. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Improving Peoples Lives. Developer Center. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Customers sometimes need to speak with a live agent. Suite 390. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. Use your email address or username and password to sign into your WebCE learning center account. Then, this is the place where you can find some sources which provide detailed information. Passwordless. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Password Remember me Or, sign in using: And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill?
River Bend Country Club Va Membership Fees,
Big 10 Volleyball Attendance,
How To Remove Gorilla Glue From Laminate Floor,
Granit Xhaka House London,
Articles L