. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. Opens in new window. Photo: Qantas News Room. Risk Management Policy | RBA - Reserve Bank of Australia Mr Finch holds a Bachelor of Commerce, Bachelor of Laws from UNSW, a Master of Laws with First Class Honours from the University of Sydney, and a Master of Business Administration (Exec) from the AGSM. The GMC is chaired by the CEO and meets fortnightly to review At the heart of our everyday activities are a set of business principles and commitments that ensure fair dealing and protect stakeholder interests. Our commitment is reflected in ourCode of Conduct and Ethics[PDF],Human Rights Policy Statement[PDF]and ourModern Slavery Statement[PDF]. As Chief Financial Officer his portfolio included Finance, Strategy, Treasury, IT, Procurement (including Fleet), Investor Relations, Mergers & Acquisitions and the Groups Business Transformation Program. ", When asked if it wasfair, MrJoyce replied: "It's a necessity for us to keep our business going.". Qantas Airways Limited ABN 16 009 661 901. The Group reported a $1.43 billion Underlying Profit Before Tax and Statutory Profit After Tax was $1.0 billion. Risk Management Policy Sandvik Group Qantas told ABC's Four Cornerthat it "shows a safety management system that is working and designed to capture human error through multiple fail-safes". Policies Policies Find the information you need to service your customers with ease. In FY22, the Group operated more than 220 repatriation flights for the Australian Government, bringing people home from around the world. Upgrade your web browser for an enhanced experience. Opens in a new window click here. He held the position of Executive Manager, Group Safety and Health between 2009 and 2012, following six years at Jetstar as the Group General Manager, Flight Operations and Safety where he was a founding member of the Jetstar senior management team in 2004. Qantas Airways Limited ABN 16 009 661 901. He has been involved in start-ups, mergers, acquisitions and major change programs. However, it saysit requires fewer engineers than it had pre-COVID because maintenance requirements are much lower, with its 747-fleet retired and international capacity down. Prior to joining Qantas, Tino was the CFO of National Express Group Australia (the Australian operations of National Express Group plc), a public transport provider. We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. Today we apply the same systematic approach to all risk disciplines, not just aviation safety. The objective of this Risk Management Policy (RMP) is to ensure that we are managing risk to the best of our ability to enable the successful achievement of the Bank's objectives. Investors have been selling this fund manager's shares following the release of a disappointing half-year . Modern slavery including child labour / forced labour; Cyber security including data and credit card protection. It's a theory of accident causation based on thismetaphor, because all human-designed systems are fallible:They have holes in them, like a slice of Swiss cheese. :`lw hR:)[%_f: -7Q&vj;gm ! q$u}^VQ PI The strong financial position means the Group can reinvest, particularly in fleet and customer experience, as well as rewarding employees and shareholders. Italian TMC Gattinoni Business Travel has opened a new office in Treviso, in the country's north-eastern Triveneto region, following the acquisition of rival TMC Btexpert. Audit Committee: Belinda Hutchinson (Chair), Maxine Brenner, Jacqueline Hey and Todd Sampson. "As frustrating as it is for passengers, for pilots it means we're working a lot harder to keep the flights on schedule," one Qantas pilot said. The Qantas Group highly values and promotes a speaking up culture, where all Disclosing Persons feel comfortable to raise matters that are of legitimate concern to them, including in relation to a potential breach of any legal or regulatory requirement or a Qantas Group Policy. Across our workforce, we maintain an 'informed culture' of safety and security. Our approach to risk management starts with our first priority: the safety of our customers and employees. CDP website. Prior to joining Qantas in 1996, Naren worked for Air Pacific (now Fiji Airways) for 12 years in various executive roles, including Chief Operating Officer. Our Group training matrix identifies those employees who, due to the nature of their role, are required to complete anti-bribery and competition law training. Rob Marcolina joined Qantas in October 2012 as Executive Manager Strategy and has expanded his role over the past few years to now having responsibility for driving the overall strategy of the Qantas Group, leading the group wide transformation program and day-to-day responsibility for Qantas IT systems, and their ongoing efficiency and effectiveness. *Please note, applicants must have unrestricted working rights to live and work in the USA. ESG Risk Management We're always working to improve the way we deal with environmental, social and governance risk. ", A Qantas pilot told ABC's Four Corners: "When you mix a safety critical role with a threat of losing your job, then it really only ends in one way. We recognise our responsibility to respect human rights by taking steps to avoid negative impacts on people and the planet from our activities, and by making positive impacts where we can. Lesley has extensive senior executive experience in the airline industry in customer, brand, marketing, operations, digital and new ventures. "Bags aren't making aircraft on time. Our approach Responsible lending Our credit policies incorporate consideration of ESG risk, regulatory requirements and voluntary commitments. Io&Z $a S,:xM ASX to rise, Wall Street bets on slower rate rise pace Information on our historical performance, including Annual Reports and ASX information can be found in our Investor Centre. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. But conditions do not always remain grandfathered. As a result, we have emerged from the pandemic a stronger and more resilient company. Risk Management Policy - University Policy Manual - UNCG Opens in a new window He has over 35 years experience in aviation across a variety of roles, including six years as Chief Financial Officer for Qantas International and 12 years managing regional arm, QantasLink. "So, what should have gone in the front, went in the back. Our Supplier Code of Conduct creates clear expectations for suppliers in respect of labour rights and working conditions. We're proud of our joint collaboration with government and broader industry to strengthen Australias approach to anti-corruption through our participation in dedicated focus groups, such as the Bribery Prevention Network and our association with industry bodies such as the Global Compact Network. OurWhistleblower Programis a key aspect of our approach to managing human rights, providing a confidential and accessible channel for individuals to raise matters of legitimate concern with us, so they can be addressed. Tax risk management is governed by both the Qantas Group Risk Management Policy and the Qantas Group Tax Risk Management Policy, ensuring corporate governance obligations with respect to tax risks are met. The role of CEO of Qantas Domestic and [] Read more Olivia joined Qantas in 2009 and has held several positions, including the role of Chief Customer Officer, Group Executive, Brand, Marketing & Corporate Affairs and Group Executive for Government Relations and Corporate Affairs. Qantas maintains it has excellent relations with what the chief executivecalls "our people". Now, the first thing we do is have a look at what work is up to its time limit and has to be done, so the plane can fly the next day.". Upgrade your web browser for an enhanced experience. TMC network Uniglobe Travel has strengthened its presence in Europe by adding new members in the UK and Turkey. However, the veteran pilot who held voluntary positions with the pilots' association for a couple of years is dismayed by Qantas's approach to industrial relations. 2. For consumer brands especially, protecting value is also about maintaining a social licence to operate. We report transparently to demonstrate how we're creating shareholder value, advancing our strategy, laying foundations for long-term sustainability, and making a positive impact in the communities we serve. Learn more about our Supply Chain Assurance Program (PDF). Vanessa has a Bachelor of Business and was admitted as a Member of the Institute of Chartered Accountants in 1994. better managing the behaviour of customers. Lesley is a Director of the Australian Brandenburg Orchestra since October 2015, a Director of Venues NSW since May 2017, a member of Chief Executive Women and was previously a Director of Taylor Fry Pty Ltd from 2015 to 2017, a Director of the Qantas Foundation from 2009 to 2017, and a non-executive director of UNICEF Australia from 2006 to 2015. Risks do not exist in isolation from other . COVID-19 is the biggest challenge ever faced by global aviation and its impacts will be felt for some time. Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he had been a partner specialising in mergers and acquisitions, equity capital markets and general corporate and governance advice. He commenced with Qantas as Chief Operating Officer in July 2014 and on 1 March 2015 was appointed Chief Executive Officer of Qantas Domestic. In addition to the human rights due diligence and risk assessment of new and recontracting suppliers, we commenced work to assess our existing unassessed supplier base. Qantas Group Management The CEO is responsible for the day-to-day management of the Qantas Group, with all powers, discretions and delegations authorised from time to time by the Board. A mistake will be made, there will be an incident, and I believe that Qantas management are underestimating the impact of their behaviour. He was Chairman of the International Air Transport Association between July 2012 and June 2013. Our governance | Qantas AU Our services include term papers, research papers, book reviews, homework assignments, dissertations, assignments, business papers, and thesis papers. Our Supply Chain Assurance program, launched in FY18, has a clear focus on six key risk areas: This program helps us understand how our suppliers are producing the goods and services we pay them for, and to make sure they comply with Qantas'Supplier Requirements (PDF). Under his leadership Qantas has implemented its biggest transformation since privatisation in 1995, renewed its fleet and technology, lifted customer satisfaction to record levels and expanded with new ventures and partnerships. Key to this is responsible, ethical and sustainable business practices. The system integrates the management of risks associated with aviation operational safety; workplace health and safety (WHS); aviation and cyber security; privacy and data governance; environment (including climate change); and business resilience. Volatility is part of the Qantas Group's everyday operating environment, whether it's in the prices we pay for fuel, business and consumer confidence levels, weather patterns across our global network, or broader geopolitical events. PDF QAN FY21 Investor Presentation - Qantas It does not dispute union estimates that numbers are down by up to 35 per cent on the levels it had before the onset of COVID-19. All our suppliers are required to comply with Qantas' Management Committee and the Board of Directors, for the purpose of assessing the performance of the Qantas Group. Qantas categorically rejects claims that its aircraft maintenance engineers are overworked or that there is a risk to safety. They include the Qantas Constitution, Board committees, the Qantas Group Business Practices document, and a range of other policies. 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Objectives The revised Risk Management Policy forms an integral part of the internal control and corporate governance framework of Bharat Forge Ltd. Stephanie Tully was appointed Chief Customer Officer in August 2019, following a 15-year career at the Qantas Group spanning operational, commercial, customer experience, marketing and strategy roles across the airline and loyalty businesses. "We're working longer hours. Qantas is committed to respecting all internationally recognised human rights, as well as complying with national and certain international laws, we voluntarily commit to uphold the standards of theUN Guiding Principles on Business and Human Rights (UNGPs)Opens external site in a new window. We believe in showcasing Australian success on the world stage and, in turn, inspiring the next generation of Australians to aspire to great things. Sustainability Portal Our Board of Directors combines deep experience and diverse perspectives to ensure we're delivering against our strategy and meeting our responsibilities to investors and other stakeholders. Tinos airline experience also includes roles at Ansett and Skywest. You'll have: A minimum of 5 years of experience within the Aviation industry. Risk Management Policy - Policy - JCU Australia - James Cook University For example, the Qantas Airline may end reducing its business international operations. In that time, weve seen massive economic and technological advances and responded by transforming and adapting our business, setting milestones for the aviation industry along the way. Supplier Requirements. 4 0 obj Our Group Financial Framework - introduced in 2015 - aligns our strategy and key performance metrics with long-term shareholder goals, enabling consistent, year-on-year comparisons. Qantas Fatigue Risk Management Plan Approved For 20 Hour Plus Flights Simulation Technique (Monte Carlo Analysis). security and internal audit risk across the Qantas Group. Qantas plans to hire up to 8500 staff including pilots, cabin crew and engineers in the next 18 months. Qantas has mapped its supplier industries and locations to help us assess the relative risk in our supply chain. Andrew is a board member of the peak advocacy group for airlines in the region - Airlines for Australia New Zealand (A4ANZ) and is also a member of the IATA Industry Affairs Committee and an Advisory Board Member of the Tourism & Transport Forum. Qantas has said "data shows a lower rate of incidents compared to when ground-handling was done in-house". It outsourced the work to contractors, anticipating savings of a hundred million dollars a year. We are committed to achieving world class environmental performance in all aspects of our business, reducing our emissions footprint, and contributing to the growth of a low-carbon economy. Opens in new window. Secure Your Legacy. "I considered it to be one of the greatest privileges that anyone could have. The Qantas Groups approach to creating and protecting long-term value rests on two strategic pillars: Looking Ahead The Group also supported critical government missions to repatriate Australians escaping civil unrest in Afghanistan, with 16 flights between Dubai and Australia. Opens in new window. Unless they accepted Qantas's terms, it warned: "We will be left with no viable alternative but to have [the] flying performed by a new employment entity that can provide the cost base we need.". Prior to joining the Qantas Group in 1999, Mr Evans held a number of corporate finance roles with Caltex Australia and KPMG in Australia and the UK. We support that growth through tourism marketing partnerships with the Australian and state governments, and our own extensive marketing and media strategy. click here. Qantas Reorgs Mgmt. Roles, Unveils New Premium Cabins The Civil Aviation Safety Authority has endorsed multiple safety and risk management systems at Qantas, and no-one is suggesting there is currently any systemic risk. Qantas told ABC's Four Corner that it "shows a safety management system that is working and designed to capture human error through multiple fail-safes". 148 0 obj <> endobj 172 0 obj <>/Filter/FlateDecode/ID[]/Index[148 45]/Info 147 0 R/Length 108/Prev 929664/Root 149 0 R/Size 193/Type/XRef/W[1 2 1]>>stream The Qantas Group strongly believe that vaccination against COVID-19 is critical for the safety of our people, customers, ongoing operations and for aviation more broadly. The output of this activity allows us to build a global risk profile to ensure that we focus our attention and resources on the highest areas of risk. We require independent third party auditors to carry out extensive on-site assessments which audit workplace practices including adherence to living wage requirements, maximum working hours, acceptable living conditions and corporal punishment. We test the strength of our culture through annual employee surveys and analysis of retention and turnover, using the insights to find out what's important to our employees and how we can improve in future. So when we think about sustainability today, we define it in simple terms. Before Qantas, Andrew was Senior Vice President Public, International, Industry, Environment Affairs at Emirates, based in Dubai. making it easier for people to formally report workplace bullying and harassment; improving the inclusiveness of organisational culture; and. Risk Management Policy; 9. Board & Committee Charters - Crown Resorts Scope This policy sets the minimum requirements related to risk management for the Sandvik Group. Who's in the race to replace Alan Joyce as Qantas CEO? ". Commercial experience with contract management Tino commenced his career in professional firms, including Ernst & Young, where he held Tax Accounting and Audit positions in Australia and the UK. The Board has approved charters for each Committee: Audit Committee Charter (PDF) Nominations Committee Charter (PDF) Remuneration Committee Charter (PDF) Safety, Health, Environment and Security Committee Charter (PDF). Environment Policy; 6. Additionally, the attempts to lay off or retrench some workers may result into litigations that will cost the company heavily. "We're seeing them occur across multiple weeks, and ultimately that's where things start to increase in operational complexity. Policies - Qantas For Qantas, these partners include Make-A-Wish Australia, the National Australia Day Council, Sydney Gay & Lesbian Mardi Gras, UNICEF Australia, the Great Barrier Reef Foundation and Oz Harvest. Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our Group Climate Action Plan (PDF) in 2022.
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