Some also reported that staff used a system of acronyms to racially profile customers in retail stores. Aritzia Refund Policy. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. I dropped an item off at a store for repair. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." Our goal is to do our part for the global well-being. Thank you for supporting us, so we can support our people., SUNDAY, MARCH 15 - A Letter to Our Community. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. They have invested in digital capabilities like personalization, size optimization and convenient payment options, and are delivering a high-touch, elevated in-store experience. More premier locations are becoming available and under increasingly compelling financial terms, he said. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity to expand its business amid the global pandemic. A Cisioncompany. "Well take those learnings into account as we move forward." Canadian clothing retailer Aritzia has today announced a massive new initiative to support Canadian healthcare workers. When typing in this field, a list of search results will appear and be automatically updated as you type. As we navigate this complex and changing landscape, were being challenged on a daily basis. Only seven, including four in Manhattan, remain closed. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. As POPSUGAR editors, we independently select and write about stuff we love and think you'll like too. So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. Online purchases can be exchanged in store. Free shipping & free returns on all orders, all the time. Here's what to expect when visiting our boutiques. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. Through its omni-channel approach, Aritzia sold through the majority of its inventory (it had $15 million more remaining in inventory at this time last year), with a cash balance increase of $88 million. Cision Distribution 888-776-0942 Get brilliantly crafted emails from Aritzia on sales, new arrivals and all things Everyday Luxury. Your repair is safe and secure at the store location you dropped it off at. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Right now, size 18 is no longer in stock for any Babaton items on its site the smallest listed for this line are a 12 and a 2X. The real estate opportunity for Aritzia right now is unprecedented, said Hill, noting that the company is understored and many other retailers are shutting their bricks-and-mortar locations. The company said it would be offering free shipping and free returns on online orders in the meantime. VANCOUVER, B.C. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. In 2019, Black buying power reached $1.4 trillion, according to Selig Center for Economic Growth, and is expected to grow through to 2024. It was the culmination of this move, along with Aritzia's excellence in offering "Everyday Luxury," that enabled its e-commerce to grow in excess of 150 percent in just one quarter. Box 500 Station A Toronto, ON Canada, M5W 1E6. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. Were happy to find out for you, please contact our Aritzia Concierge team on our aritzia.com live chat or email. A Return Label has been provided with your original order. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. Some of our new health and safety measures include: 80,000 frontline healthcare workers gifted through a $10 million initial donation, 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value, Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11, SATURDAY, APRIL 4 - A Letter to Our Community. While International Women's Day and Women's History Month are notable occasions to celebrate the power of women, Aritzia recognizes women all year long, in leadership and executive roles. Want good news asap? Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within.. In a year thats been anything but normal, the holiday season offers us a chance to look back on the past 12 months and reflect on the resilient efforts of so many, and of all that weve accomplished together. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. The Women Of Roblox Are On A Mission To Make Gaming A Force For Good, ChatGPT: Thinking Outside The Content Marketing Box, How Latina Entrepreneur Corina Burton Once Failed, Then Launched A Multi-Million Business, Child Sexual Abuse Survivors Pen Their Own Justice, Women Have Found A Powerful Way To Form Authentic Connections In Business - Mentoring Walks, Sephora, A New CCO And A Celebration Of Latinx Roots: Babba Rivera Is Building A Haircare Empire With Ceremonia, 5 Ways To Bounce Back After Getting Laid Off, Greenlight For Work Tackles Top Source Of Stress For Working Parents. If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). What health and safety measures have you implemented? Return processing typically takes 7-10 business days. After 30 days, we will no longer accept returns. cozy fleece perfect hi-rise 3" sweatshort. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". This report by The Canadian Press was first published July 9, 2020. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. The Return Label used must match the order for the items youre returning. Aritzia marketing calls and texts may use an automatic telephone dialing system. Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Steady, now. As a followup to this capsule collection, Aritzia released a limited-edition collection, Cause Mom, in time for Mothers Day. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. For purchases made in store, you can return or exchange your purchases in store only. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value It will also be donating all profits to the Aritzia Community Relief Fund to support its . Sales growth inthe United Statessustained unprecedented momentum, increasing 115% and representing 44% of our total revenue in the quarter, Hill said, in the company release. To order ), Architectural and interior photography of Aritzia Super World NYC. Aritzia is a vertically integrated, innovative design house of fashion brands. Were following every protocol and doing everything we can in our boutiques, distribution centres and support offices to ensure the safety of our people, our community and you. permissions/licensing, please go to: www.TorontoStarReprints.com. Reopened stores have exceeded the companys expectations so far, said Hill, noting the company is viewing the second quarter with cautious optimism as we prepare for a period of recovery., During the first five weeks of the quarter, reopened stores have performed at 55 per cent to 65 per cent of last years revenue levels, he said, calling that well above our initial expectations., We dont know what the new normal will hold until sometime next year.. You can pick it up as soon as the store reopens. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. By subscribing to this BDG newsletter, you agree to our. Jennifer Wong, President and COO of Aritzia, Photo Credit: Evaan - https://evaan.com. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. rights reserved. Every day Im honored to work alongside a world-class team of smart, ambitious, talented women building and thriving in long-term careers, Wong shares. This is certainly a time for everybody to listen and learn, and take action as a result of that. To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. It looks like youre not in the USA. Aritzia started a phased reopening of stores on May 7. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. The brand's mystifying success story has offered a glimmer of hope for brands who were harder-hit by the pandemic and looking for ways to rebuild. I have an order outstanding. For purchases made online, you can return your purchases online and in store. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. We look forward to the day we can open our boutiques to you once again. All sale and discounted items bought in store are final sale. It says customers will still be able to continue shopping through the company's website for the time being. Walmart's Return PolicyCOVID-19 Changes. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. This table provides guidance and recommendations for immunization providers when immunization errors/deviations have occurred involving COVID-19 vaccine. To our frontline COVID-19 healthcare heroes, thank you for your fearless service. Mar. Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS Sorry, no refunds to original form of payment for sale or discounted items. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. The retailer says it . Your consent is not required as a condition of any purchase. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Thanks to our Aritzia Community Health & Safety team and the enormous efforts of so many including each and every one of you there has been no confirmed community-spread of the COVID-19 virus within any of Aritzias spaces. How do I ship my product back for a return? Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. Follow the steps below to complete online returns for online purchases. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. As part of the Aritzia Community Care Program (Aritzia invested $10 million into the program), the brand gifted 10,000 U.S. frontline healthcare workers fighting COVID-19 with custom clothing packages.
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