GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 NOTE: It can take between 15 ? They refuse to credit my account and are charging me full price for another month without the service I paid for. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". People do change cards. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Enter your address to check service availability for your address. I had a fraudulent charge on my credit card account from Match.com. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. They are NEVER helpful and could care less about what you need done. Unsubscribe easily. WebHow to Contact Straight Talk Customer Service Using DoNotPay! You will need to perform a separate checkout for the items in your cart. Thank you, you have successfully subscribed to our newsletter! Make sure you check if your phone is compatible by texting "KYOP" to 611611. Apparently I am not the only one with issues. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. I even asked them if I would get resistance from the store and they insured me it would be fine. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. They constantly use data and can slow down the processing speed of your phone. Check your balance, refill or manage plans and phones with our. WebStraight Talk offers a variety of plans depending on your needs. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Send a letter: It is also possible to write and send a letter to Straight Talk. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. This is your device's unique identification number. Had enough of straight talk terrible customer service. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. So I'm out money with no phone or service and thus far no solution offered. I asked what request and he said that the ticket was closed and there was nothing else he could do. I gave him my code as I have done in the past. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? PLEASE if you want good service or a good phone plan look ANYWHERE else. Manage Account. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. You can call us directly and we will help you. No international roaming allowed. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Dial *#06# on your phone to find out what it is. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. It's the most convenient way to manage your service. After spending over 2 hours on hold they disconnect me. This number works. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A All rights reserved. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. So if thats what you want, feel free to explore it. on 2/28 at 12:51PM Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. I told them I would like a refund. I was forced to accept the free Verizon sim. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. He said he was sorry but not allowed to once the ticket said it was denied. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Called customer service and she did not help me at all. Concluding that she was psychotic, I asked to speak to a supervisor. There are many easy self service tips you can do to help you enhance your experience. Its just ridiculous. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. Unsubscribe easily. WebChat with one of our agents live. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Straight Talk is also branded as Tracfone and offers prepaid phone service. I can call my son in Maui. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Alarms, TTY and other systems may not be compatible. Lets get it Straight. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. HIGH SPEED INTERNET REQUIRED. Find another carrier. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. Get buying tips about Prepaid Phones delivered to your inbox. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. We also highlighted some reasons you might want to cancel your Straight Talk services. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. Straight Talk will unlock phones for current and former Straight Talk customers for free. I am a prospective customer of Straight Talk. Track data usage in the app or from the home screen widget. They are crooks and will not help! Tried porting it back to my old carrier and the number is GONE! There are five different plans to choose from that offer different data, speed, coverage and pricing options. Reduce the use of the "Live Wallpapers" (These use processing power and memory). Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. Calling Straight Talk back may result in you getting a representative who is able to help you. I factory reset the phone as well. I even went bought a new Sim card. r/StraightTalk 2 yr. ago. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. After installing it in my phone it said SOS for the cell signal. Unsubscribe at any time. Sorry they won't. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Depending on location, powered by 5G or 4G Get fast shipping and top-rated customer service. I paid 130.00 for 3 months of service with these people. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Tell us what your question is about so we can direct you to the best team to help you. Yesterday we discovered that we can't call the New York State Police. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. My existing internet was down with no ETA and 3-days to even get a reply. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Refill with your credit card right from your device. Click "Settings" "Payments". You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! Track data No international roaming allowed. You'll sit for hours waiting for help. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. They wanted me to buy another cheap phone to keep my number. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! How Do I Check If My Balance Is Due on My Straight Talk Phone? If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] All rights reserved. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. Why Can't I Talk To A Real Person. Who's crazy enough to start this website? Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. This all happened after verizon bought them out. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. > Pay My Bill. Smart Pay items cannot be combined with other purchases. They outsource all of their work to Philippines who do not know the basics of the English language. There are no contracts and no hidden fees. I let him know this in no uncertain terms. HOURS OF OPERATION 7 days a week, 365 days a year. Calls must originate from the US or Puerto Rico. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. Tried again this afternoon, rep. was very rude and condescending. He just did want to do it. The phone was bought 7 months ago (has a 1 year warranty). RATES EXCLUDE INTERNET SERVICE. Click below for our Contact Information and hours of operation! Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] WebChat with one of our agents live. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. SMH!!!! Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. WebStraight Talk, Inc. All of a sudden my phone stuck in sos mode. Many consumers have expressed frustration with Straight Talk's phone-based customer service.
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