I am bringing class action, please join in. that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). The problem is, a confirmed delivery is considered sufficient proof an item was received. I've tried to spread my message about what is happening to me to other people, because honestly I do not want anyone to go through what I'm going through (I lost about $80, but I know some people are at risk of losing $1,000+ if they encounter the same situation, which is really easy to do). First scam was BAD ENOUGH, I received jeans containing human blood in the crotch area NOT A STAIN, ACTUAL BLOOD. permitted. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. Your comment is confusing and unclear. In the U.S., it's illegal for a person to sell counterfeit merchandise. Not to mention, incorporating lots of keywords will get your items in front of more people. I know there are many others out there with the same mentality. Then Mercari said it was over their 3 day allowance for returns. Just the fact that I am not happy with this item, should be enough. not going to use it again. Once a sale is made, Mercari holds the sellers payment and takes. There are many online marketplaces available that allow you to sell (and buy) anything from clothing and accessories to tech and used books, and at times it can be difficult to choose the one(s) you want to work with. Mercari is NOT a safe place to buy. Notified Mercari. Ive found this feature to suggest prices on the low end, and therefore prefer to come up with the price myself. #m13166668176 for $ 27.00 plus tax and shipping cost. Payments are processed on the site, preventing fraud or scamming people through the site. I just had someone purchase some Oakley sunglasses off me and I think I'll pass on selling on there. This comprehensive guide is split into sections for easy navigation: If you want to sell stuff quickly, Mercari can help you sell items faster than any other platform out there due to their streamlined selling process. Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. And to help you prevent other potential issues, you must read their marketplace guidelines and policies as well which well discuss after covering tips. Do you know if Mercari authenticate is legitimate? You can check the Mercari return policy guide if you have any questions regarding that. Huge federal crime, these platforms dont care, anything to make a buck. After this last step, youre ready to list it! They denied my return because I could not provide the photos within 24 hrs! If you want to save the most (usually a few extra dollars), use Ship on Your Own. Any issues or concerns are met with a canned response. Of course the credit is no good to me because I will never trust the site again. Mercari provides labels for the Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? They refused despite just receiving my order. They are the worst. The customer service is TERRIBLE and they will allow people to scam you, stalk and now apparently you must RE-verify your device, DESPITE BEING a Highly trusted seller! The second time the buyer canceled it on the 3rd day but no reason provided. Really? Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. Penalties for doing such are not worth it. Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. Congratulations! Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. Thanks Erica (and Julie) for posting/sharing your experience. I took their word for it and listed the purse. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'ecomsay_com-large-mobile-banner-1','ezslot_9',142,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');On top of all that, sellers should avoid listing items that are on Mercaris prohibited items list. To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. made of materials that cannot be detected with a metal detector. Both state and federal laws prohibit this type of conduct. When I got them I immediately noticed they were not mens boots but womens boots. STAY AWAY! Well, congratulations to you for making it this far! Its comical that any of these platforms have community guidelines, they do not enforce them. My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. Feel free to give it a try, but Ive found better luck selling on eBay with those items. WHICH IN TURN CLOSED THE CASE. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_10',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. I've not only contacted them through the app, but I've called them multiple times as well. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. Thanks for the info. Hit your target markets bullseye and claim your. To understand that, you must know that Mercari is not an online shopping website that sells its own goods, but rather an e-commerce marketplace which means it just connects sellers and buyers. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. Next, youll be asked to add your phone number. However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller. ago Hmm that's interesting since she tried lol but thanks for letting me know. Selling on Mercari Whether you're decluttering your home or looking to make some money, selling your stuff on Mercari is fast and easy. I always add the 3 hashtags sellers are allowed to use. I WOULD NEVER RECOMMEND USING THIS SITE. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! Otherwise, register and sign in. Both parties should keep some of these commonly prohibited conducts in mind: In the event that you engage in any of these prohibited conducts, your account may be suspended or terminated. Mercari is asking buyers to rate a seller within three days of the items confirmed delivery date. That's what it is. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. But they give you 3 days to rate them. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. Also, its good to know that Mercari invests a lot in the safety of buyers and sellers. to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). I agree. This thread is almost 4 years old, so if you have additional questions, please start a new thread. This item was not damaged in shipping. Now we understand how frustrating it can be. Mercari has a strict policy of not selling counterfeit products and takes strict action against sellers who list fake products on the platform. After that, sellers can rate the buyers. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. And this particular seller STILL has not sent my items after four days! same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! Happened to me too. Your email address will not be published. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. Not from me. Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. Mercari is generally safe but it is not completely risk-free. The seller loses both ways. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! In addition to the seller fee, there is also a payment processing fee, which is $0.50 plus 2.9% of the sale. What this business is doing to its clients! Before creating your listing, take as many photos of your items as possible, showing every angle but keep in mind you can only add up to 12 photos to your listing. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. That I earned . I thought it was strange the buyer asked no questions. To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. Tip 2: Try to get as accurate of a shipping weight as possible on your listings, especially if you're selling frequently (either look up the original item online to find the weight, and/or invest in a postage scale). Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. Its not a good place to be a seller. Mercari sucks IMHO! counter drugs, Products, tools, or services specifically offered or intended to be used When you get a sale, the company will email you a printable shipping label. Hey I'm Arslan, the guy behind Ecomsay. Do not use them. Heres the real Scam If they dont ship, and you get angry and want to write a bad review, you cant. I was scammed all the way around and am now out $500. However, if you are selling designer items, you can be authorized by Mercari to list them for up to $5000. Hashtags are optional, and give you more opportunities to appear for searches. Counterfeit items are with in the US codes such that any gain; personal or commercial: that results from the transfer of such, is trafficking in counterfeit items. Customer service is horrible. However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. in violation or is otherwise inappropriate Mercari may, at its discretion, Also, even though I have taken screenshots and pictures of my receipts, and sent it to the compliance team through the app (the only way of really contacting them), the only response I've gotten is "The decision we made is final". Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. Its DEFINITELY NOT WORTH IT for any Decent Seller. But they blew it, what a waste. These people who fenced have felonies for theft. property rights: Listings of non-brand, non-genuine, imitation, fake, or replica. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. The correct course of action would be to destroy the bag and throw it in the trash. It was a fair price at $170 and some change. Items in violation of a copyright, including handmade, or other items I brought a coach purse from Katherin Aucoin. protection", Listings that make false health claims or misuse terms (such as "virus", Can You Transfer Money From Venmo to PayPal? The login page will open in a new tab. I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. I just got burned on an item with a bad description because they would not approve the return. I then saw they relisted the same item with a 20% discount. Another situation the seller did not send I cancelled and got the refund. And the seller is still selling on Mercari. OneShop also functions as your virtual assistant that works 24/7 to improve your reach by automating shares, follows, and more! There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party. Mercari itself is definitely a legit e-commerce marketplace for buying and selling products. Create an account to follow your favorite communities and start taking part in conversations. At the cost of those of us that have not stood up and challenged them. The seller did not send the original receipt as promised . Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. I shipped a expensive item using the printed Mercari label. Sellers have no protections. Cant get a hold of Mercari via phone nor chat. Now of course I cant even leave feedback about this seller. I DID THE SAME THING AND I WISH I HAD A PHYSICAL ADDRESS WE COULD GO VISIT THESE THUGS AND SEE WHAT THEY HAVE TO SAY. . Mercari is also offering a Smart Pricing option, where all you have to do is set your listings price and a floor price. available when listing the item. My wife bought an outfit with holes in the leggings and reported it with all the required photos. They kept asking for it so I wanted the page to stop coming up. Secondly, both buyers and sellers should: It is important for buyers and sellers to treat each other with respect and honesty. Do not be bullied. Use my situation as a lesson. Theft at the delivery site is often the reason you did not get it. To make a long story short, mercari cancel my item. I wrote the page on Instagram and asked them if they sold me the shirt because I thought it came from an older lady from New Jersey and they said yes they sold me the shirt & that particular lady is someone who gets a commission selling for them . I already had a mens size 9 boot and ordered these because they were a different color. If I had verifiable proof of authenticity, Id consider doing it just to teach him a lesson (though thatd just cost me even more money/time). First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-banner-1','ezslot_5',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. Okay, so you came across an item not selling for an unbelievable price, checked the photos from different angles, read the description carefully and everything looks fine. Looking to make some extra money in the new year? BUYER BEWARE! places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. For example, if you are selling a wedding dress, explain to the Mercari shoppers what a magical wedding that was. This will be my first-time. Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs There is no buyer protection and we will not be buying anything there in the future. Gambling, including using this service for raffles and mystery purchases, Sign up now with a 3-day money-back guarantee! As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. You claim buyer no is: Mercari. Never had a problem with ebay! If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. It is illegal to sell counterfeit items (whether you acknowledge it or not or whether you call it a "replica" or "knock-off" or "fake" or not). Moreover, you can also sell your unused items here. ', Press J to jump to the feed. I have been swindled out of funds by buyers claiming issues with orders. 3 days is your opportunity to say something. There's also a $2 fee if a direct deposit transfer is rejected by your bank. The people you talk to on the phone are just the customer service people. You can use the web app also, but selling from the phone is so much easier dont you agree? Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). I was selling a GI Joe toy gunand they banned me. Because it was the weekend, I was not able to take the photos. But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. THAT is outrageous to buy something and NOT have the customer service to make it right. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. Keeping its buyers safe is a priority for Mercari. Thanks for all the solid advice Arslan. Therefore, you can take two approaches to sell your products on Mercari. 2023 Crosslist BV. If you had some problems with the buyer be honest: your experience can help another seller decide if they want to work with that person. On 07/19/21 I made 3 purchases of 3 video cards on the Mercari.com internet site, which added up to $1,696.00. (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. Just like most other selling sites. If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Mercari has buyer protection in place to keep the buyers safe. Describe if there are any drawbacks to your item. So if you haven't read the Terms of Service, it's not uncommon for a seller to disobey the guidelines. The way Mercari operates is deceitful and evasive. They know dam$ well that youre PAYING, to sell & ship if you take those deals. My experience with Mercari as a seller, NO GOOD! They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. of highest caliber, I thought you might want know, and move to correct these minor blemishes. My package shows only the first shipped entry without any updates. In the event that your seller confirms shipment but does not provide a tracking number, please allow 7 days for your order to arrive. Any items sent without a tracking number are subject to cancellation, even if sent. Use another means to sell your stuff, if your stuff holds value. Its an unfair practice in my opinion. Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. Mercari Shipping - sell across the United States. I now have to go through the process of rejected the charge on my credit card. You can access your listings at any time by going to your profile then go to Selling and finally to Listings. Mercari failed to protect the buyer despite what they claim. So, the answer to your question is that you can pay for items during checkout with PayPal but you cant get paid with it. Come up. Find a 9-step-by-step simple guide on how to sell on Mercari below. now returning it for no proper reason and they approved her request. Mercari may not be used in connection with any product, service, transaction I paid $26 (w/shipping) for a puzzle of a Mustang car. It was the weekend and I could not do it. I have over 100 people who have given me 5-star feedback yet no matter the case, Mercari approves returns from pop up users scamming the system. Mercari a complete scam for buyers. Hey Bob, I have had very good experiences with Mercari so far. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Mercari provides its users with an environment where they can trade safely and securely. Hello Julie if possible can you share, the outcome of your experience. Please, let me know in the comments below. I went to customer service and essentially was shut down telling me there was nothing they could do. The Mercari app is one of my favorite places to sell designer shoes. So much confidence in technology is sickening. I live in ID and that was the address on the order. Reselling and rehoming unused items both help you declutter your own home, and reduce the amount of waste the planet is choked by. I took my selling/buying seriously, almost like a second job. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. I honestly don't care. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. Although you save a few dollars by shipping on your own, it takes more time. How could they have known it was/is a "knock off"???? with copyrighted characters, brand logos, etc. According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. I have almost 1000 sales and a 5 star rating. Avoid sellers whose listings lack enough details about their items. I have taken in all aspects of Mercari. Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. He even went so far as having the post office send me a tracking number which turned out to be invalid. Also the compliance team are the only group that have any authority. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. At first glance, you might think youre getting a great deal, but youre probably looking at a scam. It is not difficult to know whether it can still increase women. Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. I would have sold it locally even for higher price.
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