We want you to join our company with 25 years of industry experience. * High School Diploma or equivalent is required, bachelor's degree a plus These teams are a critical component of Alights health care,retirement and HR-delivery services. DISCLAIMER: 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). View Job description, benefits and responsibilities. Our story starts with a simple universal truth: Every business is a people business. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . Find contacts: direct phone number, email address, work experience. Customer Care Representative Human Resources. You are * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Our people are our greatest assets at Alight Solutions because People Matter! View Job description, benefits and responsibilities. Training will begin for this class on Monday, May 1st You can deactivate or delete job alerts by clicking the button below. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Our people are our greatest assets at Alight Solutions because People Matter! Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. If so, you've come to the right place. * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. We understand the powerful human connections that create success for organizations. Help us reimagine how people and organizations thrive! * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. This program provides you with the foundation you need to lead to a path of success. This job listing has expired and the position may no longer be open for hire. The estimated base pay is $36,558 per year. You will be notified during the hiring process which checks are required by the position. Alight also offers a comprehensive benefits package. The estimated additional pay is $2,234 per year. Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. Check out our open opportunities below. Customer Care Representative Greater Toronto Area, Canada. Visit investor site Looking for an Alight office? Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. At Alight Solutions, we are reimaging how people and organizations thrive. Interested in Workday positions? This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Find out if you meet the requirements! Reimagining how people and organizations thrive. To deliver on this purpose, we do things differently. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. As a Customer Care Representative, you will report to a Customer Care Team Leader Our story starts with a simple, universal truth: Every business is a people business. I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . Esto te describe? Alight is committed to the continued development of our colleagues. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . New York Equal Pay for Equal Work Act Statement. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. About Alight Solutions Alight is a leading cloud-based human capital technology and services. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Alight is committed to the continued development of our colleagues. This position supports Alight s benefits administration and HR BPO platform businesses. * Able to work independently and to adapt to a rapidly changing environment Get hired today! View Job description, benefits and responsibilities. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. This role requires that qualified candidates must reside in one of the following states: We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Alight Solutions San Juan is looking for real people, who are passionate about customer care. Scroll down below to view similar jobs . The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. Learn more about our customer care offices. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Check out our current jobs that have a virtual/work from home option. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! We want towelcome you to learn more aboutAlight and our Customer Care team. The estimated base pay is $36,558 per year. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Only applicants from locations above will be considered. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union.
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