.hmg-jb-alert-info, .hmg-jb-alert-success { doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Travel Tools. For EZ TAG account holders, HCTRA Harris County Toll Road Authority Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. HCTRA Harris County Toll Road Authority Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. Sign up First time to login? Resource Staffing s team has not let me down once with our staffing needs. checkSSL(); | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. border-color: #376d7d; Never worry about a negative balance, violations, fines, or fees. Published on: May 6, 2020. If i have to pay somthing place contact me. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. Customer Service Hours List of Harris County Toll Road Authority employees - SignalHire . Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. Where can I get my cash reloadable BancPass Toll Sticker? Houston, Texas, United States. Prefer to pay as you go, and Pay your way? You can pay for a Toll Violation Invoice you received in the mail online. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. } Ability to use calculator, having above-average mathematical skills. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. } HCTRA Harris County Toll Road Authority So, Ive pretty much given up. TX The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. . You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. - Leading role in assigning and receiving I.T. More Harris County Toll Road Authority FAQs. background-color: #376d7d; I missed two days of work, but she was so nice to call me and check up on me. Other payments may have a fee, which will be clearly displayed before checkout. Sugar Land, TX 77479. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. The only fee you will pay BancPass is when you choose to reload your account. As Texas slashes tollway fines, Houston drivers are faced with - Chron Last Modified May 6, 2020. Call Center [HCTRA] $15.75 /hr. #jb-user-account-nav>li.active>a { By Travis_McGee . if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { HCTRA cares about your comments & concerns. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. It is now July 21, and still no transponders. See all the best ways overall to get in contact with EZ TAG ASAP. How do I change the License Plate number registered to my BancPass Toll Sticker? HCTRA Harris County Toll Road Authority PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. Optional For Hilton Honors related questions or issues. HCTRA Harris County Toll Road Authority We'll be seeing you at 6:30 p.m. at Sherman Elementary! https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). View News Archive. BLUERIDGE TRANSPORTATION GROUP, LLC The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Where We Are a Service Provider. to start. equipment. I can't find my paper bill. Reach out to the HCTRA team using the information below. Some Toll Operators have billing delays. } Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. HCTRA Customer Service Closed Published on: February 15, 2021. Call Center HCTRA Job Bellaire Texas USA,Customer Service/HelpDesk Prepare and . Please check with other tolling agencies directly for questions about their policies and programs. var jb_url_lower = jb_url.toLowerCase(); DONATE NOW! Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Dont have an EZ TAGaccount? Answering inbound calls and assisting callers with EZ Tag questions. var queue = $LAB ENGLISH. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. Please allow 24 hours for a customer service agent to respond to emails. color: #376d7d !important; 10 followers 10 connections. Managing your EZ TAG account just got easier. What If deactivate my BancPass Toll Sticker? Brittani Nelson - IT Systems Specialist II - Harris County Toll Road Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. + EZ TAG phone number . Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. Elite 2023. Save my name, email, and website in this browser for the next time I comment. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. 281-875-EASY (3279) Roadside Assistance. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. . Overview of CSC complaint handling. This is an error with the Toll Operators billing system. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. } Simply call the customer service department at 866-978-5061. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. We have over 1,000,000 users and companies will listen to us. You Will Find Thewww hctra org loginTop Links Here. this toll road is operated by different agencies. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Jan 2023 - Present2 months. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. John Barrera - Bilingual Customer Service Representative - Harris For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. } } 1485. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. The staff responds very quickly and with details. You may notice that you have taken trips that have not posted to your account yet. Login. background-color: #376d7d; Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Please click on the link to begin. Your real card info stays hidden. For questions about the Grand Parkway, . Prefer an automatic monthly subscription? 281-875-3279. Very friendly employees easy to communicate with and have questions answered. Position requires ability to work in a very structured environment with a diverse workforce. Login to your EZ TAG account. .hmg-jb-mobile-footer-nav>li>a { I try to cancel by Phone but i cant make it W. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. Purchase your BancPass Toll Sticker online or at participating retailers. Get notified about new Customer Service Representative jobs in Houston, TX. Harris County Toll Road Authority has 1.5 stars. No endorsement has been given nor is implied. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. } Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. I have worked here for over 3 years and I have the utmost love and appreciation for this company. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. The information is transmitted to the Toll Operators Back Office or processing center. HCTRA Harris County Toll Road Authority Job Description & How to Apply Below. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. BancPass users will be charged the electronic toll tag discounted rate. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. Houston, Texas 77021 Call Center HCTRA Jobs in Bellaire TX Job Recruiters Last Modified May 6, 2020. Contact Phone. It is also up to the User to adhere to all Toll Operator requirements. Log in to manage your EZ TAG account. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. US. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. Find information on toll roads, closures, and rates. The office staff are helpful, polite, encouraging. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Must be able to adapt to dynamic, quickly changing telecommunications environment. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. How do I change the phone number on my account? There is a $2 charge for reloading your tag. Schmeka Jones - Customer Service Representative - Harris County Toll This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. High School diploma or equivalent required. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. Resource Staffing connects Texas employers and talent in office administration, accounting & finance, real estate, customer care and medical non-clinical. Visit Harris County Toll Road Authority Website. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. 77401 Order your EZ TAG. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. Learn More. They found me something that really suited my personality and the type of work I like and they found it fast! For example, if a User wants to reload $20, the User will be charged $22. .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Your job seeking activity is only visible to you. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . Unpaid tolls may result in additional fees and penalties, including issuance . By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. } Manage all your bills, get payment due date reminders and schedule automatic payments from a single . www hctra org login - Tecdud.com The amount of a reload includes a $2 fee. Reported Issues: 4 Comments. Saturday 8:00 AM to 4:30 PM. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. X | CLOSE. They work really hard to support us and it shows. Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. How is Harris County Toll Road Authority rated? - Leading role in building up and improving . No endorsement has been given nor is implied. I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Can I find my bill online? color: #376d7d; What do I do if my vehicle or Tag is lost or stolen? https://www.doxo.com/info/harris-county-toll-road-authority. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. Harris County Toll Road Authority. HCTRA Harris County Toll Road Authority padding: 0 20px 0 20px !important; The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. Text message rates may apply. With the BancPass Toll Sticker you pay the lowest toll fee on the road. HCTRA Assistant Dispatcher 1st and 3rd Shift Join to view profile . The best way to manage your account is by downloading the app. Ability to speak effectively on the telephone. | Wilshire North Houston Hours/. color: #203f48; Love my recruiters & clients. You are about to be logged out due to inactivity. Reveal contacts of top Harris County Toll Road Authority managers and employees. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. Hours may vary based on the business needs of the HCAO. Prevent apps from taking your money without permission. They charged my account 2 times within the same minute . HCTRA Harris County Toll Road Authority Click here Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. 2555. download the app and log into your account using the same username and password Available Seven Days a Week . We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. background: #376d7d; If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Use the EZ TAG lanes today! Also Known as: HCTRA. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. Experience in a law office, collections environment, or tax office preferred. You can update your choices at any time in your settings. Always responds quickly with answers to any questions.
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